Accessibility

Last updated: 27 October 2026.

We want everyone to be able to use SocioRelay: this website, your account, and your SocioRelay app. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

What we have done

• Every page can be used with a keyboard alone. A "Skip to main content" link is the first thing on each page, and the item you are on is always clearly outlined.
• Pages use proper headings, landmarks and labels, so screen readers (such as NVDA, JAWS, VoiceOver and TalkBack) can find their way around. Every form field has a label, and help text is read out with its field.
• In the app, moving to a new page announces its heading, messages are read out as they appear, and pop-up windows keep keyboard focus inside them and close with Escape.
• Text and buttons meet the WCAG contrast levels, in light and dark mode, and pages work when zoomed to 400% or on a phone.
• We avoid flashing content and respect your device's "reduce motion" setting.
• You can add a description (alt text) to every image you post, so people using screen readers on social media know what it shows.

Known limitations

• Some third-party pages we link to (Stripe checkout, and each platform's own login and permission screens) are run by those companies and follow their own accessibility standards.
• Charts on the Reports page show colours and lines; the same numbers are in the table below each chart ("Show as a table").

Tell us about a problem

If anything is hard to use, or you need information in another format, email info@sociorelay.com with "Accessibility" in the subject, or use Get help in your app. We will reply within 5 working days and, where we can, fix the problem or find another way to help you.

If you are not happy with our response, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.

Questions about this page: info@sociorelay.com.